1. Information We Collect
We collect information you provide directly to us, including your name, mobile number, and email address; delivery address (house/flat number, area, PIN code, city, state); school and class selection for your child; order history and transaction details; and Google account information used for authentication.
2. How We Use Your Information
We use the information we collect to process and deliver your book orders; send order confirmations and delivery updates; provide customer support; improve our services and app experience; and send important announcements about your orders or our services.
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except to service providers who assist in app operations (e.g., Firebase/Google for authentication and database), when required by law or to protect our rights, or in the event of a business transfer or merger.
4. Data Storage and Security
Your data is stored securely using Google Firebase services. We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. However, no method of internet transmission is 100% secure.
5. Children's Privacy
Our app is used by parents and guardians to order books for their children. We do not knowingly collect personal information directly from children under 13. All accounts must be created by a parent or guardian.
6. Google Sign-In
We use Google Sign-In for authentication. When you sign in with Google, we receive your name and email address from Google. We do not receive or store your Google password. Your use of Google Sign-In is also subject to Google's Privacy Policy.
7. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time through the Delete Account option in your profile settings or by visiting our account deletion page.
8. Your Rights
You have the right to access your personal information, correct inaccurate data, request deletion of your data, and withdraw consent for data processing. To exercise these rights, contact us through the app's Contact Us section or email sunglowdistributer@gmail.com.
9. Cookies and Tracking
Our app does not use traditional browser cookies. Firebase may use device identifiers and similar technologies to provide and improve our services. These are handled in accordance with Google's privacy practices.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy in the app. Your continued use of the app after changes constitutes acceptance of the revised policy.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us at sunglowdistributer@gmail.com or through the Contact Us section in the app.